Refund/Return Policy
SnazzyOasis Refund & Return Policy
At SnazzyOasis, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we're here to help! Please read our policy below to understand our refund and return process.
1. Order Cancellation
Once an order is placed, we will not be able to cancel it after 30 minutes as your order might have already been processed. Please do drop us an email at (Your stores email) as soon as possible if you'd like to cancel an order that you have just made.
2. Returns
We accept returns only for defective or damaged items. If you receive a product that is broken, faulty, or not as described, please reach out to us within 7 days of receiving your order.
Non-returnable items include products that are:
Personalized or customized.
Worn or used (unless defective).
Sale or clearance items.
3. Refunds
Refunds will be issued only if the item is returned in its original condition (unused, undamaged, and with original packaging).
After we receive and inspect the returned item, we will process your refund. Please allow up to 5 business days for the refund to appear in your account, depending on your bank or payment provider.
Shipping fees are non-refundable, and the customer is responsible for any return shipping costs unless the item is defective or damaged or not as described.
4. Exchanges
If you wish to exchange an item, please contact us within 7 days of receiving your order. We will help you exchange the product for the same item or another product of equal value, depending on availability.
Exchange items must be returned in their original condition/ Original Packaging
5. Shipping Issues
If your order hasn’t arrived or is delayed, please contact us as soon as possible. We will assist in tracking down your package or resolving the issue with the shipping carrier.
We offer a refund or reshipment if the order is lost or significantly delayed (we will work with you on a case-by-case basis).
6. How to Initiate a Return or Refund
Please contact us via email at [Your Email] or visit our [Returns Portal Link] to initiate a return or refund request.
Provide your order number, details about the issue, and any relevant photos if applicable (e.g., damaged goods).
7. Customer Support
If you have any questions or need further assistance, our customer support team is here to help. Contact us at [Your Email] or call us at [Your Phone Number].
Thank you for shopping at SnazzyOasis! We appreciate your business and are committed to providing you with a great shopping experience.
At SnazzyOasis, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we're here to help! Please read our policy below to understand our refund and return process.
1. Order Cancellation
Once an order is placed, we will not be able to cancel it after 30 minutes as your order might have already been processed. Please do drop us an email at (Your stores email) as soon as possible if you'd like to cancel an order that you have just made.
2. Returns
We accept returns only for defective or damaged items. If you receive a product that is broken, faulty, or not as described, please reach out to us within 7 days of receiving your order.
Non-returnable items include products that are:
Personalized or customized.
Worn or used (unless defective).
Sale or clearance items.
3. Refunds
Refunds will be issued only if the item is returned in its original condition (unused, undamaged, and with original packaging).
After we receive and inspect the returned item, we will process your refund. Please allow up to 5 business days for the refund to appear in your account, depending on your bank or payment provider.
Shipping fees are non-refundable, and the customer is responsible for any return shipping costs unless the item is defective or damaged or not as described.
4. Exchanges
If you wish to exchange an item, please contact us within 7 days of receiving your order. We will help you exchange the product for the same item or another product of equal value, depending on availability.
Exchange items must be returned in their original condition/ Original Packaging
5. Shipping Issues
If your order hasn’t arrived or is delayed, please contact us as soon as possible. We will assist in tracking down your package or resolving the issue with the shipping carrier.
We offer a refund or reshipment if the order is lost or significantly delayed (we will work with you on a case-by-case basis).
6. How to Initiate a Return or Refund
Please contact us via email at [Your Email] or visit our [Returns Portal Link] to initiate a return or refund request.
Provide your order number, details about the issue, and any relevant photos if applicable (e.g., damaged goods).
7. Customer Support
If you have any questions or need further assistance, our customer support team is here to help. Contact us at [Your Email] or call us at [Your Phone Number].
Thank you for shopping at SnazzyOasis! We appreciate your business and are committed to providing you with a great shopping experience.